Contact Us
Have a question, complaint, or request? Fill out the form below and we will respond within 48 hours. For data deletion requests, please include the email address associated with your account.
Expected Response Times
General Inquiry
48 Hours
Complaint
24 Hours
Data Deletion Request
30 Days
Self-Exclusion Request
Immediate
Billing / Subscription
24-48 Hours
Bug Report
24-72 Hours
How It Works
Submit Your Form
Fill out the contact form above with your details and message. Select the appropriate category for faster routing.
We Review Your Request
Our team receives your message and reviews it carefully based on your category and priority level.
You Get a Response
We respond to your inquiry via email within our stated timeframe. Complex requests may require additional clarification.
Frequently Asked Questions
Do you share my personal information with third parties?
No. We do not sell or share your personal information. Your data is protected under our Privacy Policy and only used to respond to your inquiries and fulfill legal obligations.
How do I cancel my subscription?
Select the Billing category in the contact form, or email us at support@edgefinder.dev with your request. We can assist with cancellations immediately and will process the request without delays.
How do I delete my account and data?
Select "Data Deletion Request" in the contact form and provide your account email. We will process your request within 30 days in compliance with applicable privacy laws (GDPR, CCPA, etc).
Is my data secure?
Yes. We implement industry-standard security measures to protect your data. Review our Privacy Policy for complete details on data security, storage, and compliance practices.
Operating Hours
We monitor support requests continuously. Most responses are processed during standard business hours (Monday-Friday, 9am-6pm EST), but urgent matters may receive faster responses. Self-exclusion requests are processed immediately at any time.
Reach us on X anytime
Our DMs are always open for support and feedback
Direct Contact
You can also reach us directly at support@edgefinder.dev. We respond to all inquiries within 48 hours.
Edgefinder LLC - Kentucky, United States